Due to the ongoing coronavirus pandemic, all non-essential Town buildings, including the Library, remain closed to the public as of March 17th. Library staff are on site to perform essential functions, and are working remotely at all other times. We are eager to help you to the best of our abilities while the Library is physically closed to the public. Please note the following answers to some frequently asked questions you may have about the Library and library services while we are closed to the public:
- Can I still get help with library-related questions?
Yes! Send us an email at email@example.com or call the library at 508-835-3711 to leave a message and someone will get back to you. Be sure to leave us your contact information and let us know the best times to reach you.
- What if I want to use the online resources available through the Library's website, but I don't have my card or I forgot my pin?
Send us an email or call 508-835-3711! We can reset your pin and give you your card number over the phone. We'll just verify some basic information to ensure privacy.
- What if I want to use the online resources available through the Library's website, but I don't have a library card?
Give us a call at 508-835-3711! We will create a temporary card over the phone and give you the information so that you can use all of our digital resources. We will schedule a time for you to stop by with your photo ID and to pick up your physical library card!
- What should I do with the library books and materials I have at home?
We are currently accepting returns in the Newton Street vestible during the following days and times. An appointment is not required for the returning of materials. Please note, days and times are subject to change:
Tuesdays, Thursdays and Fridays: 10:00 a.m. - 5:00 p.m.
Wednesdays: 10:00 a.m. - 8:00 p.m.
Saturdays: 9:00 a.m. - 12:00 pm.
Returned items will be quarantined prior to check-in, so an item may remain on your account for up to two weeks while it is being processed. Late fines will not be accrued during the quarantine period. When the item is checked in, the check-in date will reflect the actual return date.
- Can I borrow materials from the Library?
We are now offering contactless pick up in the Newton Street vestible. Appointments are available on the following days and times. Please note, days and times are subject to change.
Tuesdays: 10:30 a.m. - 2 p.m.
Wednesdays: 5:30 p.m. - 7 p.m.
Thursdays: 10:30 a.m. - 2 p.m.
Saturdays: 9:30 a.m. - 11:30 a.m.
For complete instructions regarding curbside pick up procedures, please visit our homepage or call the Library at 508-835-3711.
- What about overdue fines and fees?
All library items that were due 7/1/2020 or later are now due July 1st system-wide, including those items from West Boylston. Please note, this due date may be extended. Any fines accrued on West Boylston items during this closure time will be waived. Please contact us if you have any questions.
While our doors are closed to the public due to the pandemic, you can still check out books, magazines, and films through the library's website beamanlibrary.org.
Check out instructions and video tutorials with Niche Academy on how to use these services. Just click on the link to the tutorial and you will find a brief online instructional clip on using these electronic databases and eResources. To find Niche Academy tutorials click on Niche Academy on the Learning & Research tab at the top of our website.
Browse the Telegram and Gazette through NewsBank!